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I flew on 3 ANA flights recently although booked through united. I found the attendants on all 3 flights to be very courteous and kind. The flights also had an abundance of kind attendants. The food was very good and the generous offer of beverages was appreciated. My experience with ANA has been pleasurable and I would not fly to Japan on any other airline.
ANA are absolutely fantastic, the best airline I’ve ever flown with!
I have flown ANA many times to and from Europe and Tokyo (Haneda). On some occasions I bought it directly and on others it was a shared code with Lufthansa. Flight attendants are very respectful of passengers. The seats are much roomier than other airlines and the toilets are clean.
I would like to share about Ana Airlines' trip to Vietnam in the fall of 2023. Ana Airlines' flight attendants serve passengers very attentively, especially when giving food to the next passenger. I transited to Tokyo Narita International Airport. The staff guided me to the next gate as my mother and I were preparing to board NH 5 Ana Airlines flight July 4, 2023 at Lax International Airport. I found the staff interested in people who wanted a wheelchair.
Fantastic ground staffs service!,,
Fantastic staff at airport and on flights. Went to book on flight and a member of staff informed us that we would miss the connecting flight due to the size of the airport (Tokyo Haneda Airport) and the fact that we would land in one terminal and depart from another, something not highlighted by company flight was booked through. They rebooked us on an earlier flight and we had no issues with connections. Flight crews on planes were very helpful, courteous and friendly. Ground staff at Haneda Airport helped with logging delayed baggage and rebooking onward flight on way out as one suitcase had been left behind at previous airport and, despite the other airline company informing me that it would take two days for my suitcase to be returned to me, ANA managed to get it to me the next day. Cannot fault the company at all.
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