The Wall Street Journal Customer Service Phone Numbers, Emails And Other Contact Information

The Wall Street Journal Customer Service phone number , email, live chat, help center and other contact information are listed at HotsDeal.com. Call The Wall Street Journal customer support team and get help with any problems.

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The Wall Street Journal Customer Service Phone Numbers

Sometimes you have to reach out to The Wall Street Journal Customer Service in face of tricky issues about your order, account, shipping at The Wall Street Journal. Customer service will accompany you all day. Therefore, you can be in touch with customer service at any time to place an order or ask a question through the following ways. Due to the large number of inquiries, the customer service may not reply in time, please wait patiently. Sorry for the inconvenience. If you want to know more details about our products, please feel free to call for more details. Our customer service number is as follows:

  • Toll-Free Number
  • Official Website
    wsj.com
  • Customer Service
  • Mailing Address

About The Wall Street Journal

{Store} takes all communications from subscribers and readers about how they work. Although they can assure you that your mail will be made by a member of the appropriate reading department staff, {Store} cannot guarantee that you will receive an additional response to them because of the number of emails they receive because of your Mail may worry about issues outside the jurisdiction of the news department. The latest batch of government documents revealed that U.S. and allied officials have been skeptical of the management and direction of the conflict in Afghanistan for many years. Pete Buttigieg's Democratic presidential campaign team said it would release a list of clients who have worked at McKinsey for nearly three years, after McKinsey allowed him to disclose the information.

The Wall Street Journal FAQ

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How can I contact The Wall Street Journal customer service if I have some issues with my order?

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To contact The Wall Street Journal customer service, you can use the information provided on this page in the upper section. You can either call or email them directly. Or you can send them an email by using the email address.

What should I do if my call to customer service is not successful?

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If your call does not result in a satisfactory outcome, you can try to call back. You may speak to a more experienced customer service representative. Or you can take other options like live chat or sending an email to detail your issues.

How to contact customer service and actually get what I want?

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Before you reach out to the customer service team, ensure you have the required information like purchase number and account info. When possible, call during non-rush hours. If the store has 24-hour customer service, try phoning either early in the morning or very late at night to receive fast assistance.

What is the process for filing a complaint at wsj.com?

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If you are not content with your order, you can get in touch with the support team and tell them what happened. There will be a team that can help with customer issues to get them resolved. It can also be helpful to keep a record of your interactions with the store.

How do I track my order at wsj.com?

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First of all, you need to sign in to your account at wsj.com. Then you can select the 'My orders' tab to view the status of your purchase. You can also contact The Wall Street Journal customer service for more information.

The Wall Street Journal Reviews & Rating

John Bertani

Dubious renewal billing practice

I was also caught by the $4 switch to a $38.99 rate. However, the WSJ behaved in a dubious manner as far as I am concerned. My $4 subscription started Sept. 6, 2022. The welcome letter stated that the subscription would renew at the end of the 12 month trial at $38.99 per month. (It also stated that there is a "no refund" policy.) So, I set a calendar event for Sept. 1, 2023 to cancel the subscription. My credit card was charged on the 7th of each month between July 2022 and July 2023. However, in July and July of 2023 my card was charged on the 5th. Then in July, it was the 3rd. For July, they charged the card on July 31st. Then, before I had a chance to cancel the subscription, they billed me for $38.99 on July 26th. I cancelled the subscription online and was informed by email that my subscription would expire at the end of July. I am calling customer service Monday morning but I don't expect any different response from what others have experienced. That's an awful bil

Alex

Great service

I enjoyed my digital subscription. Cancelling required a phone call but the process was dead easy and quick. I would subscribe again in the future if I need to read more on the financial news.

Sue

Do not sign up unless you want a lifetime subscription

Once subscribed, cannot teminated! No cancellation button in the app and web portal. No response to cancellation email. No cancellation via phone call. I tried all these but eventually failed. I had to terminate my credit card to stop the charge.

Ano

Scam practise when it comes to…

Scam practise when it comes to cancelling your order. Can't be done online, requires you to call at stupid hours - unbelievable.

Andi Kelly

On 5/17 my credit card showed an…

On 5/17 my credit card showed an increase from $4/month to $38/month. Called that day to cancel, never got a refund. Called 6/8 about the refund, there won't be one. They claim they can't cancel effective 5/17, it has to go to the next renewal 6/17.

Steve

Great newspaper-subscription trap

Great newspaper. Terrible customer service. Required call to cancel the service verged on customer abuse. Had to suffer through 20 minutes of appeals and offers and required to provide multiple information items to cancel. What a miserable experience. What a shame. You'd think a business paper would be more attune to customers.

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The Wall Street Journal Hints and Tips

Here are some saving tips for you to save money on your purchases at The Wall Street Journal. Don't miss out.

  • You can sign up for The Wall Street Journal's email newsletter. By signing up for it, you can receive updates about new products, sales, and promotions.
  • If you want to get early access to new products and releases as well as exclusive member-only events and experiences, just join the membership.
  • Some discounts can't be used with other deals. But you can always enjoy free shipping service with other deals. It is not that hard to meet the minimum amount. Have a try!

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