Thomann UK Customer Service Phone Numbers, Emails And Other Contact Information

Thomann UK Customer Service phone number , email, live chat, help center and other contact information are listed at HotsDeal.com. Call Thomann UK customer support team and get help with any problems.

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Thomann UK Customer Service Phone Numbers

Many consumers are unable to pose their problems on the ground due to geographic restrictions, therefore, currently the best approach for them is Thomann UK online customer service. Thomann UK online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. If there are any questions related to these issues or any other issues, Thomann UK is dedicated to easing your misgivings all day long! Feel free to ask any questions! Contact information is as follows:

  • Toll-Free Number
  • Official Website
    thomann.de
  • Customer Service
    +44 20 3885 0020
  • Mailing Address
    Treppendorf, 96138 Burgebrach, Germany

About Thomann UK

Established in 1954, Thomann UK is a family owed company that has 1440 employees and over 10,200, 000 customers. Thomann UK offers all kinds of insturments and equipment about lighting, studio and sound technology. From guitars to microphones, you will find almost everything you need. Of course, Thomann UK is also equipped with the most popular brands on the market. As the biggest music store in Europe, this company has won many rewards such as “Award of Excellence” in 2017 and “Deutscher Online-Handels-Award” from 2012 to 2018. The values of Thomann UK are to offer customers best products with best prices. Meanwhile, this company also put service into an important place. Thomann UK provides you excellent benefits that include 3-year Thomann warrenty, 30-day money back guarantee, and free shipping over €149, which greatly reduce the risk of your loss. If you are not familiar with the items you want to buy, you could visit the online guides about all categories.

Thomann UK FAQ

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How can I get in touch with Thomann UK customer service to solve my problems?

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To get in touch with Thomann UK customer service, you can use the phone number or email address listed on this page. You may need to wait for a short time before you can get a response.

Why do people reach out to Thomann UK customer service?

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People call Thomann UK customer service for a range of reasons. These include but are not limited to: asking questions about an item, reporting a problem with an order, to find out about shipping and delivery options, and so on.

How to make a cancellation at thomann.de?

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To cancel an order efficiently, you can get in touch with the customer service team first to make sure your order can be canceled within a certain time frame. You can keep a record of your communication with the store in case there are any issues that need to be resolved later.

How to make the most of my customer service call?

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Before you reach out to the customer service team, ensure you have the required information like purchase number and account info. When possible, call during non-rush hours. If the store has 24-hour customer service, try phoning either early in the morning or very late at night to receive fast assistance.

What steps should I take to make a complaint at thomann.de?

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If you are not pleased with your experience at the store, contact customer service and let them know what the issue is. The store has a team that can look into it and helps get it resolved. Also, you can go through the store's complaint resolution process to file your complaint.

Thomann UK Reviews & Rating

Cosmin “Hzn” Muntean

First purchase | Nice experience

It was the first time when I purchased something from Thomann, more exactly, a Denon DJ standalone console and I'm impressed of the whole experience. The customer support was nice (processed the order and shipped it as soon as possible and gave me extra info about delivery in my country *Romania*). Also they offered accurate tracking updates on their site, about the parcel, and have ,in my opinion, one the lowest prices in Europe even compared to stores located in poorer countries. The package arrived safely, faster by 1 day than estimated and the product I purchased is one of the best out there.

repeat customer

Helpful staff

Simple ordering process, helpful staff available, excellent prices, especially on own brand products.

SONICrider

Missing product in delivery managed superb

I ordered several product in one go and when opening the box there was an item missing. Without any hassle the customer service sent a replacement. Lovely.

Andrea Kuemmerle

Super online service

Super online service with the possibility to chat to experts (actual people :-)) who give good advice.

David

Took less than 5 mins to complete the…

Took less than 5 mins to complete the order Thomann yet again are a great company to deaL with

david

Always a treat to shop at Thomann

All my details are remembered from previous buys so it was so quick to make the transaction. The description and the reviews of the product are so clear and concise I had no trouble making my decision to buy.

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Thomann UK Hints and Tips

Whether you're a savvy shopper or just looking to save, these tips will help you find the best deals online at Thomann UK.

  • To start with, you can check Thomann UK's website. It often has information about current promotions and discounts, so you can check there to see if there are any deals available.
  • Besides, you can consider signing up for the membership program. It provides members with access to exclusive products, services, and experiences.
  • No matter you care about shipping fees or not, shipping costs can become an important part of shopping online. You'd better know about the free shipping policy before you pay the bill.

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